Category: Ecommerce Masterclass

Insights and industry news.

Wine retail and AI, a critical but positive juncture
Ecommerce Masterclass

Wine retail and AI, a critical but positive juncture

The wine retail industry is continuously evolving and technological advancements cannot stay far from this business. Let’s take a look at the most promising establishments destined to improve the wine business. Technological advancements in the wine industry are happening! Numerous tech organisations are working towards yielding a better vine crop and helping the winemaker as well […]

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Marketing personalisation global statistics confirm incredibly success
Ecommerce Masterclass

Marketing hyper-personalisation – global statistics

Marketing personalisation: Top marketing people now use marketing hyper-personalisation consistently across the spectrum, which has become one of the most indispensable strategies among B2B and B2C marketers worldwide. This one-to-one marketing approach uses real-time data and insights to deliver qualitative messages to consumers, thereby representing a drastic shift from the quantity-based marketing mindset of the […]

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CRO or personalisation, which takes precedence?
Ecommerce Masterclass

CRO or hyper-personalisation, which takes precedence?

The goal of any ecommerce business is clear: as you draw your target audience to your website, you want to simultaneously convert them into customers. With billions of people online, Conversion Rate Optimisation (CRO) is the new cornerstone of businesses operating online. What does conversion optimisation look like in practice? In many cases, it requires […]

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How advanced is your email marketing solution
Ecommerce Masterclass

How advanced is your email marketing solution?

If you consider the maths that went into the first moon landing, building a nuclear reactor or the Hadron Collider, naturally you’d be thinking to yourself surely the technical advancement of email marketing must have pushed on further than segmentation, even with hyper-personalisation. Of course, it has, but so many people now have a finger […]

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Email-personalisation-improves-customer-engagement
Ecommerce Masterclass

Email personalisation improves customer engagement

People receive dozens of emails every single day, but only a small fraction of those are actually opened. So how do you make sure your emails stand out from all the rest? This could be a killer, but the solution is personalisation. Personalised emails are one of the easiest ways to guarantee your message captures […]

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Predictive personalisation delighting ecommerce customers
Ecommerce Masterclass

Predictive personalisation delighting ecommerce customers

Predictive Personalisation: One in five customers has abandoned purchases because no one answered their inquiry. A third of customers encountered technical problems in placing orders. Six percent of packages never arrived. And one in three customers was so disappointed they will not return. Do these figures sound like the death knell of a failing monolith? […]

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How to gain competitive advantage using ecommerce analytics
Ecommerce Masterclass

How to gain competitive advantage using ecommerce analytics

The importance of data in ecommerce cannot be overstated. It’s the difference between creating fact-based marketing strategies, and making decisions led by ‘gut feelings’. A growing number of brands are using ecommerce analytics to optimise performance and revenue. But how, exactly, might these intuitive platforms be giving them the edge? The truth is, using analytics […]

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