Retailers evolving their tech stack. Now more than ever, ecommerce retailers are looking for solutions to create more seamless in-person and digital customer experiences. But
Live-streaming stressing real-time aspects. Live ecommerce shopping is still a young medium, but retailers and social media platforms alike already are taking advantage of its
The ecommerce challenge for profitable customers is that today’s retailers need to do three things simultaneously: increase customer revenue, decrease marketing costs, and continue to
How shipping can reduce cart abandonment. Consumers are spending more money online than they do in brick-and-mortar stores, particularly during the busy holiday season. But
Critical ecommerce technology trends. Technological advancements have had a huge impact on the ecommerce world, transforming the way consumers connect with brands and empowering them
Personalisation always outperforms segmenting. Performance marketers today face a conundrum. On the one hand, you’re tasked with creating marketing campaigns that appeal to wide—and sometimes
How to increase your Customer Lifetime Value. There are two ways to grow your business. The first is to acquire new customers, but that takes an acknowledged 6x
SaaS marketing metrics that boost ROI. We all know that SaaS marketing is different. You’re dealing with a short buying cycle, the risk of churn, no
Critical personalisation issues to know. There are more than 1.74 billion websites worldwide striving for users’ attention – and superior customer experience has become the ultimate differentiator
Vertical markets and online selling. Vertical markets, or “verticals,” are business niches where vendors serve a specific audience and their set of needs. Vertical markets
The top ecommerce trends right now. The ecommerce market is growing incredibly fast every year. Its value and importance are becoming more and more impressive. New
How ecommerce transactions are becoming more frictionless. For some time now, consumers have been moving toward demanding more frictionless payment methods across online and offline
CRO how to uplift your optimisation. CRO – Conversion rate optimisation cannot defined in one dimension. For instance, there are a number of approaches to
DTC, direct sales of wines, beers and spirits to consumers online, via ecommerce has a very bright future. Liquor stores in the U.S. were deemed
Digital personalisation at scale. Customers decide very quickly—in a matter of seconds—whether they like your marketing message. Provide something relevant and you’ve got a satisfied customer. Miss
What comes first CRO or personalisation? The goal of any eCommerce business is clear: as you draw your target audience to your website, you want
The divide between customer service and marketing. Customer experiences are shaped by everyone in a business, including Sales, Marketing, Service, and the back office (e.g.
The importance of personalisation in ecommerce. Personalisation is now a big deal for marketers and for good reason. A study shown by O2 showed that
