Ecommerce marketing – decor, furniture and home goods. On the global scale, ecommerce accounted for 14% of total home goods revenue last year; and will only grow by one percent in the next four. Compared to other industries, like fashion, its ecommerce share trails significantly.
Bright spots: fragmented competition and low saturation
At the enterprise level, 11 brands currently command 55% of the market —mostly in retail. In comparison, only two brands control ~40% of the pet industry.
Home good’s fragmentation speaks directly to lack of brand loyalty and, therefore, rich opportunity for disruption.
On the DTC front, it’s essentially inverted: from a cluttered competitive landscape … to wide open (relatively speaking).
Semisupervised’s 2021 study of 1,111 DTC brands identified 164 in the home space: 14.8% of the total. It also scored each category’s saturation level by dividing the number of startups by market size (*100).
Below is a sample of the study’s findings, which placed “Home & Garden” firmly in the least-saturated category. Especially when compared to industries like ecommerce beauty and online fashion. The opportunities are profound with no legacy leader and minimal interference from upstarts.
Even better, low barriers of entry and the absence of a major retail monopoly makes this industry perfect for DTC brands. Still, we’re faced with the same question we asked in the introduction: What happens to demand when the world returns to normal?
In efforts to support remote working, home-office upgrades will continue to lead the way: desks, chairs, storage, and professional decor. This comes with an increased desire for goods to fill multi-purpose spaces and separate personal from professional. Other emerging movements include vibrant wallpaper, indoor plants, bidets, smart lighting, and grandmillennial chic.
When lockdowns forced the world to shelter in place, homes became offices and schools in addition to living spaces. As a result, companies in the home furnishing industry, like Article, have experienced a 200% increase in growth.
According to an earlier survey of furniture retailers, 69% planned to increase their ecommerce efforts. This is leading into a permanent change in the way consumers shop in the furniture industry.
Comfort … But Make It Luxurious
Gone are the days where luxury home items are synonymous with the rich. The look, feel, and even the cost of luxury home furnishings are pivoting.
In the past, precious metals and expensively sourced materials were the go-tos for larger items like beds and dressers. Cozy spaces were more about being “Instagramable” versus actual comfort.
These trends have dramatically shifted to buying smaller items as statement pieces, comfortable spaces that look and feel like luxury, and larger items that are eco-friendly.
Kitchenware & Appliances That Have Brains
Kitchenware and appliances have not been immune to the radical changes of the past five years. The pandemic brought with it an increased demand for cookware and bakeware that rivaled the 1950s.
Brands like Suvie have tapped into innovation. As a truly all-in-one system, its Kitchen Robot has features that allow multiple cooking tasks to be completed simultaneously.
The best super-techy feature of all is the use of smart recipes where the robot receives cooking instructions by scanning smart recipe cards.
A MOST IMPORTANT ELEMENT OF ECOMMERCE HOME GOODS MARKETING
How do I market my home furnishing business to grow profitably?
Strategies for marketing begin with top of the funnel efforts like media buying and ends with a system for accelerating customer lifetime value. As the future of ecommerce is personalisation, the over-riding important thing to do is have this at the core of everything you do. While the world continues to assuage you towards segmenting, technology has overtaken this with software such as SwiftERM’s predictive personalisation.
Once installed, the retailer has absolutely zero need of any manpower to run it. It can be left to perpetuate sales on it’s own, for each and every individual consumer, permanently. Of course stats and data can be reviewed once logged in at anytime, to verify effect, but the actual selection of products to offer each individual consumer, together with the creation of communication and sending is totally automatic, as the software selects items with the highest buying propensity for each individual.
Home goods purchases are very personal and require a lot of effort to be put into visuals, content, and long-term support. In short, mirroring furniture stores without ever stepping inside. Success also comes in the form of augmented reality, providing only if it is “on the money’ and personal to each and every individual consumer.