Category: Ecommerce Masterclass

Insights and industry news.

SaaS is now essential for Ecommerce
Ecommerce Masterclass

SaaS is now essential for Ecommerce

Software as a Service (SaaS) is now essential for ecommerce. Choosing a SaaS may be one of the best decisions your company makes this year. Retail ecommerce

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Loyalty fears as it continues to fall
Ecommerce Masterclass

Ecommerce Brands Fear For Loyalty As It Continues To Fall

It’s official, loyalty is waning, a new report suggests, with shoppers now more likely to choose where to buy based on fulfilment and customer service.  More than a quarter (27.4%) of UK and US adults now feel no loyalty to any brand, while only 6% feel loyal to an ecommerce brand, according to The Loyalty […]

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The distinction between types of personalisation
Ecommerce Masterclass

The distinction between types of personalisation

According to research, 4 out of 5 marketers believe that personalisation is essential to successfully compete today. Therefore, companies are gradually abandoning mass-marketing strategies—i.e. one message for everyone—in favour of the far more profitable – hyper-personalisation variety. SwiftERM is autonomous individualisation for ecommerce: it autonomously selects products for each individual according to that individual’s predicted […]

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Ecommerce has a dark foreboding secret
Ecommerce Masterclass

Ecommerce has a dark secret

Ecommerce has a dark secret, and there are reasons that some people like to keep it that way. If the truth got out then a lot of work and effort, to say nothing of strategies and employment could easily be perceived for what they are, redundant, irrelevant and unnecessary, they would be terminated. So what […]

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Gartner underline relevant content
Ecommerce Masterclass

Gartner Underline the Importance of Relevant Content

The rapid creation and retrieval of relevant content and knowledge on both your communications and website are critical to improving the overall customer experience. Application leaders should follow these seven best practices to drive improvement in content and knowledge delivery for their customers. Successful nurturing of customer relationships requires insightful, relevant and timely communications across multiple […]

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Advanced ecommerce marketing analytics guide
Ecommerce Masterclass

Advanced ecommerce marketing analytics guide

Advanced ecommerce marketing analytics guide: For any ecommerce business, monitoring your website’s marketing analytics is essential to help grow and improve your operations. Marketing metrics

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